At Anything Accessories, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a straightforward return policy to ensure a hassle-free experience.
1. Eligibility
– Returns are accepted within 5 days from the date of purchase.
– The item must be unused, in its original condition, and with all tags and packaging intact.
2. Return Process
– To initiate a return, please contact our customer service team on Instagram or on WhatsApp at +234 806 083 2231.
– Provide your order number, reason for return, and any relevant details.
– Our team will guide you through the return process and provide you with a return authorization.
3. Return Shipping
– The customer is responsible for the return shipping costs unless the return is due to a mistake on our part or a defective item.
– We recommend using a trackable shipping method to ensure the safe return of the item.
4. Refund or Exchange
– Once we receive the returned item and verify its condition, we will process a refund or exchange based on your preference.
– Refunds will be issued to the original payment method within 2 days.
– Exchanges will be processed promptly, subject to product availability.
Please note
– For hygiene reasons, certain items such as earrings and intimate apparel are non-returnable unless they are damaged or defective.
– Any promotional or discounted items are not eligible for refund except defective.
We strive to make the return process as seamless as possible. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team. We are here to assist you in any way we can.